Effective problem solver with excellent decision making skills
Excellent written, verbal, interpersonal and telecommunication skills
Extremely versatile and able to rapidly learn new skills and adapt
to new position requirements
Professional and meticulous in attention to detail, able to work effectively
with little or no supervision
20 years direct experience conducting and supervising On-the-Job and
Qualification Training
15 years Leadership and Management experience in a customer oriented
environment
4 years experience teaching Electronic theory, knowledge, operation
and troubleshooting of Standardized Embedded Electronic Systems at the
Junior College level
Familiar with Mainframe and Personal Computer systems, software
installation, operation, back-up and security including: MS/DOS 6.2; GUIs:
OS/2 WARP and MS WINDOWS.
Familiar with general word processing: MS OFFICE; ENABLE; WORD (Microsoft);
WordStar 4.0. Relational databases and data processing; spreadsheets. Desktop
publishing and graphics software: POWERPOINT; Macromedia FreeHand 5.0.
The INTERNET: HTML; NETSCAPE 3.0 Gold; NETSCAPE COMMUNICATOR; Microsoft
Internet Explorer; World Wide Web (WWW); GOPHER; E-Mail and FTP.
Familiar with webpage development and authoring software including
NETSCAPE 3.0 GOLD, MS WORD (&, AOL Press 2.0 and MS FrontPage
Languages: IBM 370 Assembly; IBM/CMS; OS Job Control Language;
COBOL; Turbo C/MultiC; and, Turbo Pascal.
Theory, Usage and Operation: Structured Programming, Data Structures,
File Processing, Software Engineering and Development, Data Communications
and Protocols including TCP/IP, Data Base Management Systems including
SQL, Desk Top Publishing, Computer Ethics and Technical Writing.
ECPI College of Technology, Greensboro Campus Greensboro, NC (July 1998 to Present)
Computer Information Science Instructor
Perform system and application training of new and returning students.
Training provided consists of classroom lecture and demo-performance
Responsible for curriculum development of lesson plans, exams, and
student study materials utilizing Instructional Systems Development techniques
Serve as consultant on the implementation and support of Information
Technology in Instruction and Curriculum
Recommend and evaluate instructional material for its potential use,
purchase, implementation, and support of discipline-specific training
Supervise and monitore student progress, behavior, and learning deficiencies
Independent PC Consultant and Contractor Winston-Salem, NC (Jan 1998 to July 1998)
Performed varying jobs as an independent contractor. Last position
was performing systems maintenance as a Netview sub-contractor at INTEGON
Insurance's corporate office in Winston-Salem, NC.
Wake Forest University,
Winston-Salem, NC (July 1997 to Jan. 1998)
Academic Computing Specialist
Served as consultant on the implementation and support of Information
Technology in Instruction and Curriculum to faculty and staff of the Health
and Exercise Science Department, the Anthropology Department and the Museum
of Anthropology. In this role helped faculty and staff become aware of
potential uses for information technology and assisted in the implementation
of desired programs.
Recommended and evaluated new software for its potential use and advised
chair, faculty and staff on the purchase, implementation, and support of
departmental and discipline-specific software and hardware.
Performed PC hardware installation and system upgrades, software installation
and system back-up of networked computers; and, provided on-going training
and support of specialized departmental software.
Performed individualized training on various programs including, but
not limited to: Windows 95, Lotus Notes, Eudora/Eudora Pro and Microsoft
Exchange Email, NETSCAPE 3.0 Gold and NETSCAPE Communicator , Internet
Explorer, AOL Press 2.0 web-browsers and webpage development software;
MS Office 97.
Maintained and administered departmental server.
Maintained and developed webpages for two (2) departments, the Wake
Forest Museum of Anthropology and the North Carolina Cardio-pulmonary Rehabilitation
Association (NCCR).
Initial point-of-contact for staff and faculty concerning repair questions;
also trouble shot and evaluated systems, and recommended solutions for
software and system problems.
Participated in University-wide system training of new and returning
students. Training provided consisted of classroom lecture and demo-performance
of the standard campus load installed on the IBM ThinkPad Laptops issued
to the students.
1st Million, Freedom Life Insurance Company of America Louisville, Kentucky (Jan. 1992 to Dec. 1993)
Independent Contractor (County Manager)
Represented company's Hospital Confinement Indemnity programs conducting
sales and enrollment of new policy holders by: Identifying potential candidates,
Contacting and Presenting the program, and then Evaluating clients qualifications
and eligibility.
Department of Defense, United States Air Force Honorably retired
after completing 20+ years service in the United States Air Force. Advancing
in authority and experience through a host of assignments at various airbases
throughout the United States (Sept. 1971 to Nov. 1991)
Chief, Information Management Branch (Project Development) (12
months)
Project Manager, coordinated the development of the Maintenance and
Logistics Divisions, Information Management and Analysis Branch.
Oversaw utilization and management of the divisions automated maintenance
management systems, and of all facets of the divisions small computers
reporting directly to the CEO
Reviewed flow of management/analysis information to optimize the use
of, and integration of, computers for administration, decision making and
control
Recommended, Coordinated and Managed all purchases of computer hardware
and software by the division
Superintendent, Education and Training (12 months)
Directly managed qualification, upgrade and ancillary training for
the CEO, Logistics & Maintenance
Provided guidance and assistance to divisional training supervisors
involved in the management of qualification training of 2,500+ employees
Monitored training activities of all training supervisors located in
five maintenance divisions
Directly supervised four staff instructors providing standardized training
in over 20 areas of organizational policies, procedures and general knowledge
to newly assigned personnel
Managed personnel, equipment, and facilities of a section responsible
for the operation, maintenance and security of over 2 Million dollars of
Air Force assets
Directly supervised 2 shifts consisting of 24 electronic technicians,
shift supervisors and civilian personnel
Administered civilian contracts in direct support of equipment maintenance
Master Technical Instructor (4 years)
Conducted electronics, technical and maintenance training
Supervised and monitored student progress, behavior, and learning deficiencies
Responsible for curriculum development of lesson plans, exams, and
student study materials utilizing Instructional Systems Development techniques
Electronics Technician (8 years/10 months)
Programmed and prepared system computers for simulated missions
Inspected, performed maintenance, and modification of aircrew position
simulators
Maintained associated inspection, maintenance and operating records
and reports.
Bachelor of Science in Computer Science: Information Science
East Tennessee State University, Johnson City, TN
Graduated with an overall 3.021 GPA (May 1997)
Scored in 99th percentile on the ARC College Base Academic Subjets Exam
U.S. Air Force Graduate-Level Management Training Program
Graduated in top 10%. (August 1987)
U.S. Air Force Senior Management and Leadership Program
Formally commended by CEO for achievement. (May 1985)
Associate in Applied Science in Instructor Technology
Associate in Applied Science in Training Devices Technology
Community College of the Air Force(December 1983) (October 1979)
Associate in Applied. Science in Electronics Technology
Rowan Technical Institute, Salisbury, North Carolina (August 1971)
